Refund Policy

If the converted file doesn't open in the version you chose, or is clearly missing content that should have carried over, email hello@filerewind.site within 14 days. Include the email you paid with. We try to fix it first; if we can't, we refund the payment in full.

Cancel any time from your account page; you won't be charged again. If you were charged for a renewal you didn't mean to keep and haven't converted any files since, email us within 14 days and we refund that renewal.

Refunds go back to the card you paid with, through bachs.io. Your bank may take a few days to show it.